How we are paid
On receiving an enquiry we invite a prospective client to come to our offices for a preliminary meeting. The purpose of the meeting is firstly to establish whether we are able to assist with your needs and objectives and secondly to discuss how we would be paid for our services should we be instructed to proceed. There is no charge for this preliminary meeting and no obligation on either side.
After the initial free consultation, we will agree with you whether you pay us a fee, or we are paid out of the cost of any financial product you buy (commission). We will always tell you about any commission we earn, and it will be taken into account in working out our fee.
Fees will usually be based on time spent and evaluated at a rate per hour calculated to recover our costs. The amount of commission is based on a percentage of the premiums payable or sums invested.
Whether we take our remuneration by way of commission or fees will be a matter of discussion and agreement, and no charges for fees will be made without prior notification in writing.
If you ask us to arrange a mortgage for you we can be paid either by fee or by commission. If you choose to pay us a fee, this will normally be 0.25% of the loan amount, subject to a minimum of £250, invoiced on the issue of your mortgage offer and payable on completion of your mortgage. This fee will be offset by commission payable by the lender and/or any associated insurance.
Your home may be repossessed if you do not keep up repayments on your mortgage.